View Issue Details
| ID | Project | Category | View Status | Date Submitted | Last Update |
|---|---|---|---|---|---|
| 0000593 | T99X171.00 SKB Eagle | SW Issue | public | 2019-04-01 10:33 | 2019-04-03 10:15 |
| Reporter | (ALTech) Kian Choi | Assigned To | (ALTech) Kian Choi | Due Date | |
| Priority | high | Severity | s3-moderate | Reproducibility | always |
| Status | closed | Resolution | fixed | ||
| Summary | 0000593: The software is continue to reboot after the phrase 'Software to upgrade is not found' is shown | ||||
| Description | The software is continue to reboot after the phrase 'Software to upgrade is not found' is shown [Precondition] There is USB with upgrade version [Test Procedure] Insert the USB > Press the front channel up/down key and Booting > Remove the USB during download > Check [Actual Result] The phrase 'upgrade failed' is shown and rebooted.after this,The software is continue to reboot after the phrase 'Software to upgrade is not found' is shown [Expected Result] After the phrase 'upgrade failed is shown and reboot, the existing version should be booted as is [Remark] Attached issue video | ||||
| Tags | No tags attached. | ||||
| Attach Tags | |||||
|
|
|
|
|
This feature was implemented by TVS and please help to coordinate with TVS to solve it. |
|
|
I checked it with TVS. It is a scenario of SW upgrade. |
|
|
It is scenario. |
| Date Modified | Username | Field | Change |
|---|---|---|---|
| 2019-04-01 10:33 | (ALTech) Kian Choi | New Issue | |
| 2019-04-01 10:33 | (ALTech) Kian Choi | Status | new => assigned |
| 2019-04-01 10:33 | (ALTech) Kian Choi | Assigned To | => (SW) Jacky Chiang |
| 2019-04-01 10:33 | (ALTech) Kian Choi | File Added: issue video.mp4 | |
| 2019-04-02 12:11 | (SW) Jacky Chiang | Severity | s2-severe => s3-moderate |
| 2019-04-02 12:12 | (SW) Jacky Chiang | Assigned To | (SW) Jacky Chiang => (ALTech) Kian Choi |
| 2019-04-02 12:13 | (SW) Jacky Chiang | Note Added: 0001810 | |
| 2019-04-03 10:15 | (ALTech) SY Yoon | Note Added: 0001848 | |
| 2019-04-03 10:15 | (ALTech) SY Yoon | Status | assigned => closed |
| 2019-04-03 10:15 | (ALTech) SY Yoon | Resolution | open => fixed |
| 2019-04-03 10:15 | (ALTech) SY Yoon | Note Added: 0001849 |